At Ratnex, we protect your privacy and ensure that your personal information is kept safe and secure. This Privacy Policy outlines our practices and procedures with respect to the collection, use, and disclosure of your personal information.
Collection of Personal Information
When you visit our website or make a purchase, we may collect certain personal information from you, such as your name, address, phone number, email address, and payment information. We may also collect non-personal information, such as your IP address, browser type, and device type.
We collect personal information for the following purposes:
- To process and fulfill your orders
- To provide customer service and support
- To improve our products and services
- To communicate with you about special offers, promotions, and new products
- To comply with legal obligations
Use and Disclosure of Personal Information
We may use your personal information to provide you with the products and services you have requested, to communicate with you about your orders and inquiries, and to send you promotional materials and newsletters. We may also use your personal information for internal purposes, such as analyzing website usage and improving our products and services.
We do not sell or rent your personal information to third parties. We may, however, share your personal information with third-party service providers that assist us in providing our products and services. For example, we may use third-party payment processors to process your payment information.
We may also disclose your personal information if we are required to do so by law or if we believe that such disclosure is necessary to protect our rights or the rights of others.
Protection of Personal Information
We take the protection of your personal information seriously and have implemented reasonable measures to ensure that your information is kept safe and secure. We use industry-standard encryption technology to protect your payment information and restrict access to your personal information to only those employees and third-party service providers who need to access it for the purposes outlined in this Privacy Policy.
Cookies
We use cookies on our website to improve your browsing experience and to gather information about website usage. Cookies are small data files that are stored on your device when you visit a website. They allow websites to remember your preferences and track your activity on the website.
You can choose to disable cookies in your browser settings, but this may impact your ability to use our website and make purchases.
Third-Party Websites
Our website may contain links to third-party websites that are not owned or operated by us. We are not responsible for the privacy practices or content of these websites. We encourage you to review the privacy policies of these websites before providing them with any personal information.
Children’s Privacy
Our website is not intended for use by children under the age of 13. We do not knowingly collect personal information from children under the age of 13. If we become aware that we have collected personal information from a child under the age of 13, we will delete that information as soon as possible.
Changes to Privacy Policy
We reserve the right to modify our Privacy Policy at any time, without prior notice. Any changes to our policy will be reflected on this page.
We collect and use your personal information only for the purposes outlined in this Privacy Policy and take reasonable measures to ensure that your information is kept safe and secure. If you have any questions or concerns about our Privacy Policy, please do not hesitate to contact us at [email protected].