These Terms of Service govern your usage of our website, products, and services. By accessing our website or utilizing our products and services, you agree to comply with these Terms of Service.
Intellectual Property
All content available on our website, including text, graphics, logos, images, and software, is the exclusive property of Ratnex or its content suppliers and is protected by copyright laws. Without our prior written consent, you are prohibited from copying, modifying, reproducing, or distributing any content from our website.
Use of Products and Services
You may only use our products and services for lawful purposes and in accordance with these Terms of Service. Engaging in any illegal or unauthorized activities, including copyright or trademark infringement, through the use of our products and services is strictly prohibited.
You are solely responsible for your use of our products and services, and you agree to indemnify and hold Ratnex, its affiliates, officers, directors, employees, and agents harmless from any claims, damages, and expenses arising from your use of our products and services.
Payment and Billing
By using our products and services, you agree to pay all applicable fees and charges. Payment must be made in advance, and we reserve the right to suspend or terminate your access to our products and services if payment is not received.
We accept various forms of payment, including Visa, MasterCard, American Express, JCB, Diner Club, Discover Card credit cards, and PayPal. Please note that we do not offer discounts after an order is placed.
Shipping
We ship orders from the USA and typically process them within 0-1 business days. The estimated shipping time is 4-9 business days and shipping fees amount to $10.00. For more information, please refer to our Shipping Policies.
Returns and Refunds
Your satisfaction is important to us. If you are not completely satisfied with your purchase, you may return the item within 14 days for a refund or exchange. Please consult our Return and Refund Policies for detailed instructions.
Cancellation
You have the option to cancel your order at any time prior to shipment. Once an order has been shipped, it cannot be canceled. For further details, please review our Cancellation Policy.
Disclaimer of Warranties
Our products and services are provided on an “as is” basis, without any warranties, whether express or implied. We do not guarantee that our products and services will be error-free or uninterrupted, nor do we make any warranty regarding the accuracy, completeness, or reliability of any information obtained through our products and services.
Limitation of Liability
In no event shall Ratnex, its affiliates, officers, directors, employees, or agents be liable for any direct, indirect, incidental, special, or consequential damages arising from or in any way connected with your use of our products and services, whether based on contract, tort, strict liability, or any other legal theory.
Termination
We reserve the right to terminate your access to our products and services at any time and without prior notice for any reason. Upon termination, your access to our products and services will be revoked, and any licenses or permissions granted to you will be terminated.
Changes to Terms of Service
We reserve the right to modify these Terms of Service at any time without prior notice. Any changes to the Terms of Service will be reflected on this page.
In conclusion, Ratnex places significant importance on our Terms of Service and is dedicated to providing you with top-quality products and services. By using our website, products, and services, you agree to adhere to these Terms of Service. If you do not agree with these Terms of Service, we kindly request that you refrain from using our website, products, or services.
If you have any questions or concerns regarding our Terms of Service, please don’t hesitate to contact our customer service team at [email protected]. We appreciate your choice in selecting Ratnex as your preferred provider.
Thank you for choosing Ratnex.